Genesis Brand Warranty

Genesis Brand Warranty

A Closer Look at the Genesis Brand Warranty

Owning a vehicle should not come with added troubles but rather relief, which is exactly what Every Genesis is attempting to offer with their warranty. Creating a worthy warranty for customers took some time but it was finally created and serves customers as it should. It is an industry leading warranty that comes with enhanced roadside assistance, concierge services, and convenient repair services just to name a few things.

What is the Genesis Enhanced Roadside Assistance Program

The Genesis Enhanced Roadside Assistance program offers select services wherever your vehicle is. This is a major plus, especially for drivers who like to take on the open road without worrying about staying close to the city. It should also be noted that Every Genesis' warranty comes with enhanced coordination tools that help locate owners wherever they are to send loaner vehicles when necessary.

All of these matters are handled by specialized concierge representatives who truly care about customer satisfaction.

What are Genesis Remote Services?

For those interested, it is important to dive into what is offered with Genesis' Remote Services. These services are handled by experienced and helpful concierge representatives as well. It allows these individuals to connect with owners through a simple phone call. These representatives are able to do things like a remote diagnostics to see if the issue the car is having can be resolved without sending assistance. Of course, it also helps the tow truck driver understand the problem so that he or she comes prepared with the right tools for the job.

The Roadside Concierge services can send a professional to the troubled car owner. These individuals are trained to work remotely and will get to the destination quickly. Some of the issues they normally take care of include things like patching up a flat tire or replacing it. These individuals can also take care of dead batters and even help get stranded owners back into their locked vehicles though they can do much more than that.

The Complimentary Genesis loaner vehicle drops off a vehicle wherever the owner's vehicle is being repaired as long as it is at one of Genesis' brand retailers. The loaner vehicles are thoroughly inspected before loaned to owners, not to mention the models loaned are quite attractive to make sure Genesis' warranty owners continue to ride around in style.

It should be noted that the warranty also promises enhance towing services should a trip be interrupted. This means that Genesis promises to get owners to their destination no matter what, which is just another way this program attempts to give owners peace of mind. Keep in mind that, should Genesis be disabled, help is going to be automatically sent, and this service is active 24 hours a day and seven days a week. Clearly, Genesis has definitely created a warranty package that sets it apart from other warranty packages out there.

The program also includes the following:

  • 10-year or 100,000 miles powertrain
  • A five-year new vehicle warranty
  • Seven years of anti-perforation protection

Contact

Hours

  • Monday 8:30am - 9:00pm
  • Tuesday 8:30am - 9:00pm
  • Wednesday 8:30am - 9:00pm
  • Thursday 8:30am - 9:00pm
  • Friday 8:30am - 9:00pm
  • Saturday 8:30am - 9:00pm
  • Sunday Closed
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